Privacy Policy
At Septic Cheetah, we are committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data.
Effective Date: August 21, 2025
Last Updated: August 21, 2025
Introduction
Septic Cheetah LLC ("Company," "we," "us," or "our") operates septic system services in Austin, Cedar Park, Leander, Georgetown, Round Rock, Pflugerville, and surrounding areas in Texas. We are committed to protecting the privacy and security of our customers' personal information.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services, visit our website, or communicate with us. By using our services, you consent to the practices described in this policy.
Information We Collect
Personal Information
- • Contact Information: Name, phone number, email address, mailing address
- • Service Address: Property address where septic services are performed
- • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- • Service Details: Type of septic service requested, service history, property specifications
Automatically Collected Information
- • Website Usage: IP address, browser type, device information, pages visited
- • Cookies and Tracking: Cookies, web beacons, and similar technologies for website functionality
- • Communication Records: Phone call records, email correspondence, chat logs
How We Use Your Information
Service Delivery
- • Schedule and perform septic services
- • Communicate about appointments and service updates
- • Process payments and maintain service records
- • Provide customer support and emergency services
Business Operations
- • Improve our services and website functionality
- • Send service reminders and maintenance notifications
- • Conduct quality assurance and training
- • Comply with legal and regulatory requirements
Marketing Communications
- • Send promotional offers and service updates (with consent)
- • Provide seasonal maintenance reminders
- • Share educational content about septic systems
- • Request feedback and reviews
Legal Compliance
- • Maintain records for regulatory compliance
- • Respond to legal requests and court orders
- • Protect against fraud and unauthorized access
- • Enforce our terms of service
Information Sharing and Disclosure
We Do Not Sell Your Personal Information
Septic Cheetah does not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share your information in the following circumstances:
Service Providers
Third-party contractors, payment processors, and technology providers who assist in delivering our services under confidentiality agreements.
Legal Requirements
When required by law, court order, or government regulation, or to protect our legal rights and safety.
Business Transfers
In connection with a merger, acquisition, or sale of business assets, with appropriate safeguards for your information.
Emergency Situations
To protect the health, safety, or rights of our customers, employees, or the public.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards
- • Encrypted data transmission and storage
- • Secure payment processing systems
- • Regular security updates and monitoring
- • Access controls and authentication
Administrative Safeguards
- • Employee privacy training and agreements
- • Limited access to personal information
- • Regular security policy reviews
- • Incident response procedures
Your Privacy Rights
You have the following rights regarding your personal information:
Access and Correction
Request access to your personal information and correction of inaccurate data.
Marketing Opt-Out
Unsubscribe from marketing communications at any time.
Data Portability
Request a copy of your personal information in a portable format.
Account Deletion
Request deletion of your personal information, subject to legal retention requirements.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Septic Cheetah LLC
2204 Inks Cv, Cedar Park, TX 78613
Phone: (512) 969-9655
Email: info@septiccheetah.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
